What if you get cheated by a limousine company?

As sour as it may be, unfortunately it happens: limo companies that rip off their customers. Not only is your special day ruined, but they might charge you a whole lot of money for it too! what can you do? We will list some steps to take here:

first of all, be smart before you hire a limo. Ask the limo company for a copy of their terms and services. either they can mail one to you, you can come and pick up a copy or you can read them on their website. If they are unwilling to provide you with one,. take your business elsewhere! Do not let them tell you they will give it to you with your invoice after making your reservation: you should be able to read it BEFORE you make your reservation.
Another point to consider before hand is to pay with a credit card. that way, if they charge you for services not provided, you can ask your credit card company to reverse the charges. Be sure though you do this as soon as possible, to make sure you can get your charges refunded.
Also, it is wise to inform with the Better Business Bureau about the company you choose. And of course, recommendation for a company from friends and colleagues is always a better way to pick a company.

Secondly, after being ripped off, you can have your case heard as the small claims court. this usually does not cost you too much money but it might take a while before your case can be heard.

And last but not least, send all the details of your experience to your Better Business Bureau, so others are warned not to make use of the services of that company.

After having said this, we must state that whenever something goes wrong, a reputable limousine company is usually friendly and willing to assist to find a solution for the problem, and maybe not charge you or even refund you your fees. If you do find a company thats able to deal with a complaint adequately, please make sure you tell others about it, for any company that is able to provide service under bad circumstances is truly able to provide service!